Frequently Asked Questions

Tk988 FAQ — All Your Questions Answered in One Place

From login to withdrawal — everything you want to know about tk988, all in one place. Search below or browse by category.

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Account & Login

Find answers to all your questions about registration, login, password reset, account verification, and profile updates.

Deposits & Withdrawals

Learn all about deposit and withdrawal limits, processing times, and methods for bKash, Nagad, and Rocket.

Bonuses & Promotions

Find out how to claim and use welcome bonuses, cashback, free bets, and VIP offers.

Sports Betting

Betting rules for cricket, football, and more — plus how to read odds and make the most of Live Betting.

Security & Privacy

Account security, 2FA setup, data privacy, and how to protect yourself from fraud.

Mobile App

Learn about downloading and installing the Android and iOS apps, troubleshooting installation issues, and app-exclusive features.

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Account & Login

Registering on tk988 only takes a few details: a valid mobile number or email address, a unique username, and a strong password. Registration is completely free and takes just 2–3 minutes.
  • Mobile number or email — required for verification
  • Must be at least 18 years old
  • Each person may open one account only.
To register, registration page Visit.

Forgetting your password happens. On the login page, click the "Forgot Password?" link, then enter your registered email or mobile number. A reset code will be sent to your phone or email. Use that code to set a new password. The whole process takes 3–5 minutes. If you don't receive the OTP, check your spam folder or try again after 60 seconds.

Under tk988 policy, each person is allowed only one account. Opening multiple accounts using the same name, mobile number, or device is strictly prohibited. If multiple accounts are detected, all of them will be closed and any funds held may be forfeited.

KYC verification is typically completed within 24 to 48 hours. Uploading a clear photo of your national ID or passport along with a selfie will speed up the process. Blurry or cropped images may require resubmission.
Tips: When taking a photo, make sure you're in good lighting and that all details on your NID are clearly legible.

For your security, your account is automatically locked for 30 minutes after 5 consecutive incorrect password attempts. Wait 30 minutes and try again, or use the "Forgot Password?" option. For urgent help, contact us via Live Chat.
Deposits & Withdrawals

After logging in, go to "Wallet" or "Deposit." Select your preferred payment method — bKash, Nagad, Rocket, or Upay. Enter the amount and confirm with your PIN in your mobile banking app. Your tk988 wallet is typically credited within 5 to 10 minutes.
  • Minimum deposit: ৳500
  • Maximum Deposit: ৳5,00,000 (per transaction)
  • Transaction fee: completely free

Withdrawals at tk988 are processed very quickly. Standard withdrawals reach your mobile wallet within 15 to 30 minutes. VIP members enjoy even faster processing. Requests made between 12:00 AM and 6:00 AM are processed in the morning.
Please note: KYC verification must be completed before making a withdrawal.

The minimum withdrawal amount is ৳500. The daily maximum depends on your account level. Standard members can withdraw up to ৳50,000 per day, while VIP members have higher limits.

First, wait 15 minutes — network updates can sometimes be delayed. If the deposit still hasn't appeared, copy the transaction reference number from your mobile banking app and submit it via live chat. Most cases are resolved within 24 hours.
Bonuses & Promotions

New members on tk988 can receive up to a 100% welcome bonus on their first deposit. Deposit ৳1,000 and get an additional ৳1,000 in bonus funds. To claim your bonus, Register and apply a promo code. To see the latest offers, Promotions Page Visit.

No, bonus funds cannot be withdrawn directly. Every bonus comes with a rollover requirement. For example, a 3x rollover means that if you receive a ৳1,000 bonus, you must place at least ৳3,000 in bets before withdrawing. The full terms are listed alongside each offer.

If you have a losing day on tk988, a cashback percentage is applied to your losses. Cashback is credited to your wallet automatically by 10:00 AM the following day. Rates and terms vary depending on your membership tier.

You earn points with every bet placed. Once you accumulate enough points, you advance to the next VIP level. VIP members enjoy higher cashback rates, faster withdrawals, a dedicated account manager, and invitations to exclusive events. The levels are: Bronze → Silver → Gold → Platinum → Diamond.
Sports Betting

tk988 offers betting on over 30 sports, including cricket, football, tennis, badminton, kabaddi, and volleyball. All major matches are covered — Bangladesh Cricket, BPL, IPL, World Cup, Premier League, and more. To learn more, Sports Page Visit.

Live Betting means placing bets in real time while a match is in progress. Odds shift with every ball or every minute of play. Timing your bet right can lead to big wins. tk988's Live Betting interface is fast and fully mobile-friendly.

tk988 uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns a total of ৳250 if you win (profit of ৳150). The formula is simple: Bet × Odds = Total Return. Higher odds mean higher risk, but a bigger potential payout. For a detailed breakdown, Analysis Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, certain bets may have a "Cash Out" option before the match starts, allowing you to partially or fully close the bet. Always double-check all details before placing a bet.
Security & Privacy

Yes, tk988 is licensed and regulated by an international gaming authority. The site uses SSL encryption to keep all your personal and financial information secure. All transactions are audited and fair gaming is guaranteed.

Go to Account Settings → open the "Security" tab → enable "Two-Step Verification." You can set it up using your mobile number or the Google Authenticator app. With 2FA enabled, every login will require an additional verification code, keeping your account significantly more secure.

tk988 never sells or shares your personal information with third parties for commercial purposes. Limited data may be shared only where required by law or for payment processing. For more details, visit our Privacy Policy Read.

Change your password immediately and notify us via live chat. The support team will temporarily freeze your account and launch an investigation. This is why keeping 2FA enabled and using a strong password is so important. Never share your password with anyone.
Mobile App

The tk988 app is available directly from our Download Page Android users can download and install the APK file directly. iOS users can use the "Add to Home Screen" option in Safari. The app is completely free.

To install a third-party APK on Android, you need to allow "Unknown Sources" in your settings. Go to Settings → Security → Install Unknown Apps → Grant permission. You can turn this off again once the installation is complete.
Security Note: Only download the APK from tk988's official download page.

Start by fully closing the app and reopening it. If that doesn't help, restart your phone. If the issue persists, uninstall the app and install the latest version from the download page. Low storage can also cause the app to crash — free up some space by deleting unnecessary files.

The main difference comes down to speed and convenience. The app gives you push notifications, faster load times, and a smoother overall experience. The website is better suited for larger screens. Either way, you use the same account and balance.
Responsible Gaming

tk988 offers a Self-Exclusion option. You can suspend your account for a set period via Account Settings — anywhere from 1 day to permanently. For more information, Responsible Gaming Page Read.

Yes, tk988 lets you set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period, but reductions apply instantly.

Platform Info

Minimum Deposit ৳500
Minimum Withdrawal ৳500
Withdrawal Time 15–30 minutes
Support 24/7
License International
Payment Methods 4+

Direct Support

If you didn't find what you need here, our support team is always ready to help. Reach us anytime via Live Chat.

24/7
Live Chat Support
support@tk988.ws

Secure Payments

bKash Nagad Rocket Upay

All transactions are secured with SSL encryption.

Still have questions? Get started now

We hope you found the answers you were looking for. Register at tk988 now and join thousands of players from Bangladesh.

18+ | Play Responsibly | Terms & Conditions Apply

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